Workplace Complaints, Investigations & Mediations

We are the trusted provider to businesses who require independent, impartial, third party, workplace complaints, investigations and mediation support services. Our services offer Employers peace of mind that workplace complaints and investigations are managed appropriately, thoroughly, and effectively, in accordance with their Employer obligations.

Are you….

  • In receipt of a workplace complaint or grievance from an employee and don’t know what to do next?
  • Experiencing employees who can’t get along in the workplace and need help to resolve the conflict?
  • Trying to respond to or manage your Employer obligations for a Fair Work claim?
  • Dealing with sexual harassment or workplace bullying issues in your workplace and need help?
  • Trying to manage a workplace complaint or investigation yourself and need assistance with tools and process steps?

Then we have to solutions to assist you and your organisation.


Engage the experts to deal with your workplace complaint or investigation

With our extensive experience in the management of workplace complaints and investigations we are able to provide third party, independent support so all parties feel confident that a fair and thorough process has been conducted, whilst also ensuring all Employer obligations are managed effectively on your behalf.  We offer services in:

  • Workplace complaint and investigation management from end-to-end including investigation interviews, outcomes reporting, and management recommendations reporting to prevent issue reoccurrence
  • Management of sexual harassment and workplace bullying investigations in your workplace
  • Providing investigation tools, templates and process steps to empower you and your organisation
  • Support with Fair Work Employer responses and recommendations to manage General Protections and Unfair Dismissal claims
Get independent, expert support

Mediate, so workplace issues don’t escalate

We know people, and how to best assist you to get them working cohesively within your workplace.  Let us assist you with:
  • Identification of core workplace problems and solutions, through mediation discussions, in order to cease workplace conflict, disharmony or ineffective communication
  • Achievement of win-win solutions for all parties to avoid escalation of workplace issues to a formal complaint
  • Advocate of your behalf to provide solutions focused mediation approaches in your business
Learn more about mediation

Our Client Success

‘I had no idea what to do next in relation to Fair Work paperwork I received, and after one call to Moloney Consulting I felt confident I was in the right hands – and I was
- Retail Business Owner
‘I have had Moloney Consulting complete independent workplace investigations for our organisation for over four years, and been impressed every time.  In the early childhood sector workplace investigations need to be very thorough, ensuring we obtain the facts of what has occurred quickly and accurately.  At the same time we also need to meet the requirements of our regulatory body’s investigation standards.  So I was pleased when the investigation reports provided by Moloney Consulting were noted by our governing body (Dept of Education), as the benchmark that they are holding up as examples for other businesses.  Moloney Consulting also support the difficult ‘what next’ post a workplace investigation which brings peace of mind that risks can be addressed properly to prevent issues occurring again.  I feel we are in safe hands when Shanelle and her team take over.’
- COO Childcare Business